SMS Terms & Conditions

Last updated: March 18, 2026

1. SMS Consent & Opt-In

By signing up for EZ Biz Services AI Receptionist, business owners explicitly consent to receive SMS text messages including call notifications, missed call alerts, and daily call summaries at the phone number provided during account setup.

When a caller dials a business phone number managed by EZ Biz Services AI Receptionist and the call is missed, the caller may receive an automated text-back message. By calling the business, the caller initiates communication and the text-back serves as a direct follow-up to their call attempt.

2. Types of Messages

EZ Biz Services sends the following types of SMS messages:

  • Missed call text-back: Automated follow-up to callers who reach a business line managed by our AI Receptionist when the call is missed or unanswered.
  • Call notifications: Real-time SMS alerts to business owners about incoming calls, including caller details and call summaries.
  • Daily call summaries: End-of-day SMS reports to business owners summarizing call activity.
  • Appointment confirmations: SMS confirmations when appointments are booked through the AI Receptionist.

3. Message Frequency

Message frequency varies based on call volume. Business owners typically receive 1–10 messages per day depending on incoming calls. Callers receive a single text-back message per missed call.

4. Opt-Out

You can opt out of receiving SMS messages at any time by replying STOP to any message. After opting out, you will receive a single confirmation message and no further texts will be sent. You may re-subscribe at any time by replying START.

5. Help

For help or questions about our SMS program, reply HELP to any message, email us at [email protected], or call (601) 640-4037.

6. Message & Data Rates

Message and data rates may apply. Check with your wireless carrier for details about your messaging plan.

7. Carriers Supported

Our SMS service is supported on all major U.S. carriers including AT&T, T-Mobile, Verizon, and others. Carriers are not liable for delayed or undelivered messages.

8. Privacy

Your phone number and SMS opt-in data will not be shared with third parties for marketing purposes. We may share your information with service providers who help us deliver messages (e.g., Twilio). For full details, see our Privacy Policy.

9. Contact Us

If you have questions about our SMS program: